UC Santa Barbara
researchers studying empathy in relationships find that in the absence of
caring, understanding alone doesn't cut it when stressful situations arise
Newswise,
March 9, 2016 — So you had a terrible day at work. Or the bills are piling up
and cash is in short supply. Impending visit from the in-laws, perhaps?
When
stress sets in, many of us turn to a partner to help us manage by being a
sounding board or shoulder to cry on. Your odds of actually feeling better are
much improved if they're both those things.
New
research by psychologists at UC Santa Barbara reveals that simply understanding
your partner's suffering isn't sufficient to be helpful in a stressful
situation; you've got to actually care that they're suffering in the first
place.
The
findings, published in the journal Psychological Science, provide
the first evidence that cognitive and affective forms of empathy work together
to facilitate responsive behavior.
"When
people were empathically accurate -- when they had an accurate understanding of
their partner's thoughts and feelings -- they were more responsive only when
they also felt more empathic concern, more compassion and motivation to attend
to their partner's needs," explained lead author Lauren Winczewski, a
graduate student in UCSB's Department of Psychological & Brain Sciences.
"People
might assume that accurate understanding is all it takes to be responsive, but
understanding a partner's thoughts and feelings was helpful only when listeners
were also feeling more compassionate and sympathetic toward their partner.
When
listeners had accurate knowledge but did not feel compassionate, they tended to
be less supportive and responsive."
Responsiveness
has become an important line of study in social and health psychology because
research evidence increasingly suggests that feeling understood, validated and
cared for by other people is crucial to relationships and personal well-being.
But exactly what enables one to be responsive to others?
In the
study, Winczewski and fellow graduate researcher Jeff Bowen, working with UCSB
psychology professor Nancy Collins, argued that responsiveness requires not
only accurate understanding but also compassionate motivation.
Specifically,
they hypothesized that understanding another person's thoughts and feelings --
a cognitive skill known as empathic accuracy -- would foster responsive
behavior only when paired with benevolent motivation, or empathic concern.
They
tested their theory by asking couples to discuss a previously identified
personal or relationship stressor -- jealousy, say, or, as in one case, one
partner's extreme fear of flying.
By
videotaping the conversations, the researchers were able to gauge empathic
accuracy and empathic concern, as well as responsiveness, both in real time and
after the interaction had concluded.
And as it
turned out, they were right. When a listener's concern for their partner was
high, their accuracy bolstered responsiveness; but when compassion was scant,
understanding did little to aid responsiveness.
According
to Winczewski, the findings suggest that empathic accuracy facilitates responsive
behavior only when one is motivated to use that insight for benevolent goals.
"You
can know very well what your partner is thinking and feeling -- maybe you've
heard this story 17 times, the fight with the boss and so on -- but if you
don't care?" said Winczewski.
"Having
accurate knowledge in the absence of compassionate feelings may even undermine
responsiveness."
The
researchers speculate that everyday support conversations, like the ones they
observed in their lab, inform people's more enduring perceptions of their
partners' responsiveness over time.
"People
use these kinds of interactions as diagnostic of their partner's motivation and
ability to respond to their needs," she continued.
"'If
that's how you're responding to me now, is that how you'll respond to me again
in the future?' Over time, you may build trust in your partner's responsiveness
or you may start to wonder if your partner is even willing, let alone able, to
respond to your needs."
Said
Collins, who leads UCSB's Close Relationships Lab: "Having an accurate
understanding of our partner's inner world, combined with compassionate
feelings, enables us to provide the kind of support that is wanted and needed
by our loved ones. But in the absence of compassionate feelings, cognitive
empathy alone is not enough.
"In
this way," Collins added, "our study shows that 'thinking and
feeling' work together to help us be as supportive as possible to those we
love."